Joselyn Lewis talks to a room filled with people sitting at circular tables while she presents.
Skill-Building Clinics

Facilitation Skills for Building High-Functioning Teams with Joselyn Schultz Lewis and Rachel Milner Gillers

February 21, 2020

​We all want to work in productive teams that skillfully navigate conflict, but this takes time and effort. Whether collaborating with student peers, dealing with difficult colleagues, or partnering with other organizations and governments, turn Soft Skills into Power Skills by learning core strategies for effective facilitation. At this interactive one-day clinic, students focused on 1) preparing an efficient and inclusive process; 2) building resilient relationships; 3) managing themselves and others during challenging discussions; and 4) mapping appropriate follow-up.

About the Facilitators

Joselyn Schultz Lewis is Associate Director for Inclusive Teaching and Learning Initiatives at The Center for New Designs in Learning and Scholarship (CNDLS) where she started working while completing her master’s degree in Communication, Culture, and Technology at Georgetown University. Her interest in teaching and pedagogy developed from her experiences teaching in Japan and in the DC area. Through Joselyn’s early teaching experiences, she cultivated a particular interest in the relationship between cognitive and affective learning.

Joselyn works on a wide variety of CNDLS projects including the Doyle Faculty Fellows program, which works with GU faculty infusing themes of difference and diversity in their courses, and the Engelhard Project, which works with faculty bringing issues of mental health and well-being into their courses. Joselyn also leads workshops in CNDLS’ Apprenticeship in Teaching program, supports faculty with course assessment and evaluation, and is involved with the development of Georgetown’s first MOOCs.

Outside of her work, she enjoys spending time with family, traveling, and exploring the countryside.

Rachel Milner Gillers is Director of the Georgetown Conflict Transformation Lab and Adjunct Professor of Negotiation and Mediation at Georgetown’s Law Center and McCourt School of Public Policy. She has facilitated multi-stakeholder decision making processes and delivered negotiation, mediation, and conflict management workshops for government, industry and non-profit clients worldwide. She specializes in in international development, commercial negotiation, and women and negotiation.

​Rachel has worked with United Nations agencies, the International Monetary Fund, global pharmaceutical companies, U.S. federal agencies, the Smithsonian and others to identify and overcome individual and organizational barriers to negotiating better agreements. She holds joint Master’s degrees from The Fletcher School of Law and Diplomacy and Harvard Divinity School. A native of the Washington, D.C. area, she has lived in Europe, North Africa, and the Middle East.

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Skill-Building Clinics